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- Thread starter mw9999
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MW9999,
You can download the documentation from - They are not the most up-to-date, but you should gain enough of an overview on the Mitel hardware.
Is this a clean, new install or an upgrade?
There are generally approved standards for setting up a phone room that can greatly increase efficiency in troubleshooting, MAC's, and daily operations.
jsaxe
"When the going gets weird, the weird turn pro."
Hunter S. Thompson (R.I.P. Doc)
You can download the documentation from - They are not the most up-to-date, but you should gain enough of an overview on the Mitel hardware.
Is this a clean, new install or an upgrade?
There are generally approved standards for setting up a phone room that can greatly increase efficiency in troubleshooting, MAC's, and daily operations.
jsaxe
"When the going gets weird, the weird turn pro."
Hunter S. Thompson (R.I.P. Doc)
jneiberger
Technical User
You can ask Mitel for their engineering documents but they don't really have any good design guides for users like Cisco has, as an example. I think they want you to take their I&M and Admin courses to get that information.
tellyteck1
Technical User
I have the engineering guidelines but not that informative although it will tell you how to set up but not much more. if you want it please send me email address. AJK
- Thread starter
- #6
Hi All
Thanks for all the replies.
This Voip system is a new install.
One of my concerns is we intend to use the Mitel softphone software (phone software that runs on a pc).
We have been advised to create two different vlans , one of voice and one for data (vlans using cisco switches), so which vlan do we assign the softphone too.
If anybody has any advice regarding the best way of setting up the vlans so we can use the softphone software or can point me in the direct of some information.
Thanks of all the advice
Thanks for all the replies.
This Voip system is a new install.
One of my concerns is we intend to use the Mitel softphone software (phone software that runs on a pc).
We have been advised to create two different vlans , one of voice and one for data (vlans using cisco switches), so which vlan do we assign the softphone too.
If anybody has any advice regarding the best way of setting up the vlans so we can use the softphone software or can point me in the direct of some information.
Thanks of all the advice
The softphone will be on the VLAN for DATA because the pc is on that VLAN. You will need a router to get between the VLANs. The Your Assistant server will be on the VOICE VLAN and the Your Assistant clients will be on the PCs.
I find that the best way to design the VLANs is:
1) Switch ports that have the Mitel IP phones on them, have access to both VLANs. Make the DATA VLAN as default or native and untagged. Tag the VOICE VLAN for these ports.
2) The switch port that the Mitel VoIP system is on to only have access to the VOICE VLAN. This is so the internal DHCP server in the Mitel system will not confict with your DATA VLAN DHCP server. Also set the port for the Your Assistant Server to only have access to the VOICE VLAN.
3) Any device on the Data VLAN that provides DHCP, only have access to the DATA VLAN. For the same reason as above.
4) Have a router that has access to both VLANs, unless your Cisco Switch is layer 3 capable.
5) I would recommend that you statically assign each Mitel IP set to have a VLAN ID that is your VOICE VLAN. That way when the set boots up, it will send its DHCP request only to your Mitel system. There is a what to set up the DATA DHCP server to do this for you if you want to go through that.
Good Luck!
I find that the best way to design the VLANs is:
1) Switch ports that have the Mitel IP phones on them, have access to both VLANs. Make the DATA VLAN as default or native and untagged. Tag the VOICE VLAN for these ports.
2) The switch port that the Mitel VoIP system is on to only have access to the VOICE VLAN. This is so the internal DHCP server in the Mitel system will not confict with your DATA VLAN DHCP server. Also set the port for the Your Assistant Server to only have access to the VOICE VLAN.
3) Any device on the Data VLAN that provides DHCP, only have access to the DATA VLAN. For the same reason as above.
4) Have a router that has access to both VLANs, unless your Cisco Switch is layer 3 capable.
5) I would recommend that you statically assign each Mitel IP set to have a VLAN ID that is your VOICE VLAN. That way when the set boots up, it will send its DHCP request only to your Mitel system. There is a what to set up the DATA DHCP server to do this for you if you want to go through that.
Good Luck!
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