Information Only Mailbox

[JeeMan]

Is there a way that I can setup an information only voicemail box? E.g. someone dials and all they hear is an outgoing message without the ability to lease a message?

 

[biv343]

Yes - in CallPilot, when you add a new mailbox, select Informational instead of Subscriber when you are prompted for the mailbox number. You can then point to that mailbox via express messaging lines or a CCR tree.

 

[senk1s]

hey biv343,
were you able to send a target line to a info mailbox and play that greeting?

I was having a hard time - i could get it through a CCR path, but not directly a DID and there was no option for messaging line (N* CP 2.1)

 

[JeeMan]

senk1s, you read my mind. I didn't ask my question well but you hit exactly what I want to do, send a target line to an information box. Or, could I setup a normal VM and give it a custom class of service so there is no storage?

 

[biv343]

You refreshed my memory. You are correct - an informational mailbox can't have an express messaging line attached. Forgot about that until I looked a minute ago. Sorry for the confusion.

You could do a subscriber mailbox with it's own class of service - never tried adding a COS with no storage, but it might work. If nothing else, set the storage time to 1 minute and leave a message in the mailbox so it's "full".

 

[hawks]

If your Rec digit length matches your mailbox length. Then you could build a box with the rec dgits (rec = 4444 mailbox = 4444) and assign that line to the voice mail DN. Then the call will go to that box.

 

[senk1s]

hi hawks ... i had tried and that works for a regular mailbox - for a info, it throws it into the Gen Dely mailbox

 

[hawks]

thanks for the feedback senk1s, did you ever find the software you were looking for?