I am having trouble setting the alternate message for a inforamtion mailbox, I can record it but I don't see where it lets me activate it. Is this greeting possible on an information mailbox?
Alternate for CCR, Greetings and Info boxes is for the 2nd language on your system if you said YES to the Bilingual question during setup.
So if you ask people to press 9 for French then they will hear only Alternate recordings.
Alternate greeting for a normal subscriber mailbox however is for you to record a 2nd greeting without having to delete your Primary one.
Most will use the Alternate greeting when they go on vacation.
Under Greeting option press CHOOSE or 2 then slect Prime/1 or ALT/2
There is also Personalized greeting, that is for specific callers based on CLID.
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