Info about new IT Architecture areas

[villavic]

Hi
I'm just in charge of a new department, IT Architecture, I have to design the new organization of my department, responsible of the central systems (Unix servers, main storage, applications architecture, etc). Where can I find info of new concepts about this? I have some ideas on how to design the organization, but tips are welcome and info about new concepts will be great

 

[thedaver]

I would avoid technology specific management.

I would have a group in charge of "servers", not just a Unix group and a PC servers group. Make them work together and towards the company goals. Mainframers won't like that, but too badd for them (oops, there's my bias showing).

Likewise, I'd consider a "wiring and telco" group.
A "Security group"
An applications group, which could get ugly and may require a little subsetting if you run a lot of big apps (ERP, MFG, etc).
A user support group.

Put Security in charge of IP space and access rights, leave the wiring people to their expertise, and let Servers and Support guide development and standards.

You MAY need a group of pure business analysts or other customer-facing specialists who are Points of Contact from the user community and executives to deal with new requirements, projects, or BIG issues. These folks become your internal IT customer champions, and relieve the customers from having to deal with internal IT speak and other technical bullcrap.

The Security and Support groups need to be given high standing so that they won't get flak when they try to 1) deal with hot, real-time issues, or 2) make recommendations for improvement. 95% of the time, these two groups will tell you how to improve your business IT.

My $0.02
D.



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