individual user rights question

[azrael2000]

Hi All.

I have what to me is a silly question, but I can't seem to find an answer.

I've set up tons of users by creating user Rights in the User Rights entry, but one of the techs I work with is saying that the customer wants "individual user rights" (which until today I have never done).

How do I do this, and know that it is just the individual who has those rights set on them.

As I said, silly question.

Regards

 

[IamaSherpa]

As per logic individual settings has to be set one by one, 'cause user righs are intended to be applied to multiple users. I suppose he talks about "customized user rights", no way out

 

[azrael2000]

Thanks. I thought the guy was describing thing incorrectly.

 

[sizbut]

!? Individual user rights is 'just a normal user with no user rights applied'.

The point of user rights is you have some settings that you want to be the same for several users and to be able to change when required without having to go through each individual user.

A better example of what they are trying to achieve might help us understand.

Stuck in a never ending cycle of file copying.

 

[azrael2000]

HI All.

I think I found out what the customer meant. If you log in to the Manager program as Administrator, in the WINDOW title bar, it says all the usual gibberish, but in brackets you see something like Administrator / Administrator... meaning the user is Administrator, with Administrator group privileges.

If you log in as something like a Customer, and the customer can only do certain things, you will see in the WINDOW titlebar for Manager Customer, and the privileges they have (ICR / Auto Attendant, etc).

After tracking down the person and FINALLY getting to speak with the human, not 100 relays, it appears as if that was what he was talking about.

Hope this helps someone else.

Regards

 

[sizbut]

Okay, that's Service Users and Rights Groups in the security settings.

Have fun, has always looked very powerful, but I've never gone beyond just being a full administrator.

Stuck in a never ending cycle of file copying.

 

[budbyrd]

We set up service users and disable the defaults. I have played a bit with the various user rights in there before, but now we just teach them the basics in web manager and ask that they try to stay out of things they don't understand.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[azrael2000]

HI Sizbut.

I have done this for a TON of customers, as frankly, some of them are click happy. And this is how I found out someone had gotten on to a customer's network and had been rooting around in there. But I never noticed, other than the Administrator / Administrator in the manager Program's title bar.

Then when this little ... ditty... came up, I finally noticed how my customer configs looked in there.

I was LOOKING, but not SEEING!

Regards

 

[sizbut]

There are similar setting for web manager too.

Stuck in a never ending cycle of file copying.