Indesign font and read only file help

[racerjeremy]

Goal - To be able to export Indesidn CS files to pdf with no font errors, and to open files and not have them lock and say read only or open by another user.

I am using win xp, Indesign CS, ATM deluxe

Questions -

First - I am trying to export an indesign file to pdf and I get an error that the Gill Sans and some other Gill fonts can't be embedded and something about security, I am at home now and can't remember the exact error. When it finishes and I open the pdf it is all messed up. The same thing happens when I print to pdf or distiller, get the same font error. I am able to use this font in other applications fine. I am a new user to Indesign.

Second - On this same document, when I closed it and exited Indesign it keeps the file open and puts some weird file in the same directory with a ~ next to it. When me or anyone else trys to open it, it says this file is read only or open by another person. I had my network admin check and he says it shows I am the one who still have the file open, it also shows that I have this other file with the ~ in it open. What is this???? Did I lock it up and now can't open it? I have rebooted and it still shows open and locked.

I have tried calling Adobe for support but they will not help unless I pay 39.95. Anyone who can help or email me would be greatly appreciated.

 

[jimoblak]

What type of network is being used? Are you having the same problem when you work on the file locally?

Have you tried installing alternate Gill Sans fonts that do not have font embedding/licensing restrictions?

- - picklefish - -
Why is everyone in this forum responding to me as picklefish?

 

[racerjeremy]

It's an ethernet network on a domain. Other users are able to work with files and export them with this font fine and this font can be used with other applications. They are being managed with atm deluxe and I don't think they have licensing restrictions because other users can export to pdf, in fact the user beside this one can do it fine.