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InDesign crashing when trying to save

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dmacster

dmacster

Technical User
Jan 28, 2005
670
US
We recently started to use a new Mac Pro with Adobe CS2 suite. ID keeps crashing when trying to save or export. Some times it appeared to work okay if using the Adobe dialog instead of the OS dialog, but not any longer.

Below is today's crash log. Any hints?

Thanks,
Donna

Code: 
Thread 1: (0xb019bdf8, 0xb8134fac)
0x90031ba0: /usr/lib/libSystem.B.dylib : _pthread_cond_wait + 0x1b4
0x90d1fc68: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 0xa0
0x0023ef90: No symbol
0x0023f1dc: No symbol
0x0023eba0: No symbol
0x90ce23bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2 :  + 0x0

PPC Thread State
srr0: 0x00000000	srr1: 0x00000000		             vrsave: 0x00000000
cr:  0xXXXXXXXX		xer: 0x20000000		 lr: 0x90031bd0		ctr: 0x9002cb80
r00: 0xffffffdb 	r01: 0xf0182c30 	r02: 0xa0001fcc 	r03: 0x00005603 	
r04: 0x00005403 	r05: 0x00000000 	r06: 0x0000005e 	r07: 0x229142f1 	
r08: 0x229142f0 	r09: 0x00000001 	r10: 0x00000000 	r11: 0xa0006b6c 	
r12: 0x9002cb80 	r13: 0x00000000 	r14: 0x00000000 	r15: 0x00000000 	
r16: 0x00000000 	r17: 0x00000000 	r18: 0x00000000 	r19: 0x00000000 	
r20: 0x00000000 	r21: 0x00000000 	r22: 0x00000000 	r23: 0x00000000 	
r24: 0x00000000 	r25: 0x00000000 	r26: 0xa00019fc 	r27: 0xa0ca68a8 	
r28: 0xa0001fcc 	r29: 0x0212c898 	r30: 0xa0001fcc 	r31: 0x900319fc 	

Thread 2: Crashed (0xb7fffabc, 0x7e0f153c)
0x00000010: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2 :  + 0x10
0x201adbdc: No symbol
0x201ade34: No symbol
0x201a4b24: No symbol
0x201a49a4: No symbol
0x201394a4: No symbol
0x20138f5c: No symbol
0x2013310c: No symbol
0x20132538: No symbol
0x2c0c41e4: No symbol
0x2c0c3e74: No symbol
0x2017ce74: No symbol
0x01624058: No symbol
0x018a34dc: No symbol
0x018436f4: No symbol
0x0183fd40: No symbol
0x0183fff0: No symbol
0x0165490c: No symbol
0x2c0cb4c0: No symbol
0x2c0bd494: No symbol
0x2c0bd494: No symbol
0x17ff448c: No symbol
0x2c0bd494: No symbol
0x17fd91f4: No symbol
0x2c0bd494: No symbol
0x2c0bd494: No symbol
0x2c0be7a4: No symbol
0x2c08baa0: No symbol
0x2c08d8d4: No symbol
0x01772bb4: No symbol
0x01770038: No symbol
0x01622234: No symbol
0x017f7458: No symbol
0x01660bc0: No symbol
0x0165f3c4: No symbol
0x19a150f8: No symbol
0x1994a04c: No symbol
0x1994c824: No symbol
0x2c040ec4: No symbol
0x17f1aafc: No symbol
0x17f1a7cc: No symbol
0x1751b21c: No symbol
0x1751b708: No symbol
0x2c04290c: No symbol
0x1996385c: No symbol
0x199656e8: No symbol
0x19965ecc: No symbol
0x19966158: No symbol
0x19966348: No symbol
0x2c040ec4: No symbol
0x17f1aafc: No symbol
0x17f1a7cc: No symbol
0x1751b21c: No symbol
0x1751b708: No symbol
0x2c04290c: No symbol
0x19914694: No symbol
0x2c02a4b0: No symbol
0x16f143f0: No symbol
0x16f14b50: No symbol
0x16f118bc: No symbol
0x2b0adfe8: No symbol
0x1de930f0: No symbol
0x1de8bb14: No symbol

PPC Thread State
srr0: 0x00000000	srr1: 0x00000000		             vrsave: 0x00000000
cr:  0xXXXXXXXX		xer: 0x20000000		 lr: 0x2d0099e0		ctr: 0x2d0099a0
r00: 0x00000000 	r01: 0xbfff9650 	r02: 0x00000000 	r03: 0x01228000 	
r04: 0x00000d80 	r05: 0x00007bfd 	r06: 0x012173f8 	r07: 0x00000008 	
r08: 0x00000018 	r09: 0x00000003 	r10: 0x00000000 	r11: 0x00000000 	
r12: 0x2d0099a0 	r13: 0x00000000 	r14: 0x00000200 	r15: 0x00000001 	
r16: 0x00000000 	r17: 0x1d720d6c 	r18: 0x00000000 	r19: 0x00000000 	
r20: 0x00000000 	r21: 0x201e19cc 	r22: 0x00000002 	r23: 0x00000000 	
r24: 0x00000002 	r25: 0x1c4cc694 	r26: 0xbfff977c 	r27: 0x00000000 	
r28: 0x00007c00 	r29: 0xbfff9780 	r30: 0x00007c00 	r31: 0x01216401 	

Thread 3: (0xb039fd48, 0xb8134fac)
0x90031ba0: /usr/lib/libSystem.B.dylib : _pthread_cond_wait + 0x1b4
0x90ce25dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _MPWaitOnQueue + 0x110
0x92907788: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv : __ZN13TNodeSyncTask12SyncTaskProcEPv + 0x88
0x90ce23bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2 :  + 0x0

PPC Thread State
srr0: 0x00000000	srr1: 0x00000000		             vrsave: 0x00000000
cr:  0xXXXXXXXX		xer: 0x00000000		 lr: 0x90031bd0		ctr: 0x9002cb80
r00: 0xffffffdb 	r01: 0xf0386900 	r02: 0xa0001fcc 	r03: 0x00005403 	
r04: 0x00005703 	r05: 0x00000000 	r06: 0x0007a11f 	r07: 0xfff0bdc0 	
r08: 0x257d6de0 	r09: 0x00000001 	r10: 0x00000000 	r11: 0xa0006b6c 	
r12: 0x9002cb80 	r13: 0x00000000 	r14: 0x00000000 	r15: 0x00000000 	
r16: 0x00000000 	r17: 0x00000000 	r18: 0xf0386a88 	r19: 0x00000000 	
r20: 0x00000000 	r21: 0x00000000 	r22: 0x00000000 	r23: 0x00000000 	
r24: 0xf0386a84 	r25: 0x7fffffff 	r26: 0xa00019fc 	r27: 0xa0ca68a8 	
r28: 0xa0001fcc 	r29: 0x257d6de8 	r30: 0xa0001fcc 	r31: 0x900319fc 	

Thread 4: (0xb029dd48, 0xb8134fac)
0x90031ba0: /usr/lib/libSystem.B.dylib : _pthread_cond_wait + 0x1b4
0x1ed7b448: No symbol
0x1ed76708: No symbol
0x1ed761a4: No symbol
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2 :  + 0x0

PPC Thread State
srr0: 0x00000000	srr1: 0x00000000		             vrsave: 0x00000000
cr:  0xXXXXXXXX		xer: 0x00000000		 lr: 0x90031bd0		ctr: 0x9002cb80
r00: 0xffffffdb 	r01: 0xf0284ce0 	r02: 0xa0001fcc 	r03: 0x00005303 	
r04: 0x00005503 	r05: 0xf0284cd8 	r06: 0x00000000 	r07: 0x1e0010a6 	
r08: 0x00000003 	r09: 0x00000001 	r10: 0x1e0030aa 	r11: 0xa0006b6c 	
r12: 0x9002cb80 	r13: 0x00000000 	r14: 0x00000000 	r15: 0x00000000 	
r16: 0x00000000 	r17: 0x00000000 	r18: 0x00000000 	r19: 0x00000000 	
r20: 0x00000000 	r21: 0x00000000 	r22: 0x00000000 	r23: 0x00000000 	
r24: 0x00000000 	r25: 0x00000000 	r26: 0xa00019fc 	r27: 0x1df885e0 	
r28: 0xa0001fcc 	r29: 0x1df88640 	r30: 0xa0001fcc 	r31: 0x900319fc 	

Thread 5: (0xb011adf8, 0xb8134fac)
0x90031b0c: /usr/lib/libSystem.B.dylib : _pthread_cond_wait + 0x120
0x90d1fc68: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 0xa0
0x0023ef90: No symbol
0x0023f1dc: No symbol
0x0023eba0: No symbol
0x90ce23bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2 :  + 0x0

PPC Thread State
srr0: 0x00000000	srr1: 0x00000000		             vrsave: 0x00000000
cr:  0xXXXXXXXX		xer: 0x20000000		 lr: 0x90031bd0		ctr: 0x9002cb80
r00: 0xffffffdb 	r01: 0xf0101c30 	r02: 0xa0001fcc 	r03: 0x00005203 	
r04: 0x00005403 	r05: 0x00000000 	r06: 0x0000005e 	r07: 0x22912179 	
r08: 0x22912178 	r09: 0x00000001 	r10: 0x00000000 	r11: 0xa0006b6c 	
r12: 0x9002cb80 	r13: 0x00000000 	r14: 0x00000000 	r15: 0x00000000 	
r16: 0x00000000 	r17: 0x00000000 	r18: 0x00000000 	r19: 0x00000000 	
r20: 0x00000000 	r21: 0x00000000 	r22: 0x00000000 	r23: 0x00000000 	
r24: 0x00000000 	r25: 0x00000000 	r26: 0xa00019fc 	r27: 0xa0ca68a8 	
r28: 0xa0001fcc 	r29: 0x0212c868 	r30: 0xa0001fcc 	r31: 0x900319fc 	

Thread 6: (0xb00997fc, 0xb813516f)
0x90009008: /usr/lib/libSystem.B.dylib : _calloc + 0x280
0x90cc5850: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TS_exception_listener_thread + 0x70
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2 :  + 0x0

PPC Thread State
srr0: 0x00000000	srr1: 0x00000000		             vrsave: 0x00000000
cr:  0xXXXXXXXX		xer: 0x00000000		 lr: 0x9000b2bc		ctr: 0x9000b360
r00: 0xffffffe1 	r01: 0xf0080d60 	r02: 0xa0008d98 	r03: 0x02824600 	
r04: 0x00000002 	r05: 0x00000000 	r06: 0x00000054 	r07: 0x00003203 	
r08: 0x00000000 	r09: 0x00000000 	r10: 0x00000000 	r11: 0xa00069a0 	
r12: 0x9000b360 	r13: 0x00000000 	r14: 0x00000000 	r15: 0x00000000 	
r16: 0x00000000 	r17: 0x00000000 	r18: 0x00000000 	r19: 0x00000000 	
r20: 0x00000000 	r21: 0x00000000 	r22: 0x00000000 	r23: 0x00000000 	
r24: 0x02824600 	r25: 0x00000054 	r26: 0x00003203 	r27: 0x00000000 	
r28: 0x00000000 	r29: 0x00000002 	r30: 0x00000002 	r31: 0x90cc57ec 	

Thread 7: (0xb031ed48, 0xb81353a4)
0x929070d0: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv : __ZN19TFSNotificationTask22FSNotificationTaskProcEPv + 0x20
0x90ce23bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
0x9002c4e8: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000: /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2 :  + 0x0

PPC Thread State
srr0: 0x00000000	srr1: 0x00000000		             vrsave: 0x00000000
cr:  0xXXXXXXXX		xer: 0x00000000		 lr: 0x929070e8		ctr: 0x9002f860
r00: 0x0000016b 	r01: 0xf0305d70 	r02: 0x00000000 	r03: 0x0000000f 	
r04: 0x00000000 	r05: 0x00000000 	r06: 0xf0305da8 	r07: 0x00000001 	
r08: 0x00000000 	r09: 0x00000001 	r10: 0x00000000 	r11: 0xa2904330 	
r12: 0x9002f860 	r13: 0x00000000 	r14: 0x00000000 	r15: 0x00000000 	
r16: 0x00000000 	r17: 0x00000000 	r18: 0x00000000 	r19: 0x00000000 	
r20: 0x00000000 	r21: 0x00000000 	r22: 0x00000000 	r23: 0x00000000 	
r24: 0x00000000 	r25: 0x00000000 	r26: 0x00000000 	r27: 0x02fb0000 	
r28: 0x00000000 	r29: 0x00000000 	r30: 0x257d6a20 	r31: 0x90ce237c
 
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If this is an Intel machine, CS2 Suite is not supported by Adobe.
 
Upvote 0 Downvote
MacPro is an Intel machine.

The only thing you can do is make sure that you are fully patched to the most recent update of ID and your operating system.

Otherwise, you need to wait until CS3 is released, which will be fully compatible with Intel and PPC processors.
 
Upvote 0 Downvote
Thanks, that's the idea we were getting. The logs just looked a little different than the other crashes I've seen. At least I still have an older system ;-)

Donna
 
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