Indesign can't import pdf, but Quark can

[nstikker]

I'm having problems importing certain pdf-files in Indesign (CS3 on pc), while Quark 5 has no problems at all with them. CS3 says it can’t open the pdf-file.

The pdf’s are made by a program, written by a collegue in Delphi using the built-in Delphi-component (synactis PDF In-The-Box version 2.1; pdf version 1.3) to export to pdf.

Acrobat Reader 8 and Acrobat 7 Standard have no problem reading the files. Does anybody know what’s happening here?

 

[eugenetyson]

Use

File>Place

instead of File>Open

http://www.doozler.blogspot.com/

 

[nstikker]

That's what I did. And then CS3 tells me that it can't open the pdf-file.

 

[eugenetyson]

Odd... possible workaround:

1. Open the PDF and do a Save As and rename it.

or

2. Place the PDF in Quark. Then print it to PDF and save it as a new file. Then try place it.

http://www.doozler.blogspot.com/

 

[nstikker]

Odd indeeed.

I'd tried the 'Save as' already and that didn't work. What does works, is this:
open the file in Acrobat, print to pdf995 (shareware) and import that file.

But doing that with 75 files every other week is a bit to much.

 

[eugenetyson]

Try resetting your indesign preferences.

Start indesign and quickly press and hold down CTRL ALT SHIFT (windows) or CMD ALT SHIFT (if on mac)

http://www.doozler.blogspot.com/

 

[nstikker]

Hi, back again. Thanks for the tip, Eugene. But I'm a bit afraid of resetting stuff. What kind of things will be lost then? I'm happy (most) things work for a change, so I'm afraid to 'change my winning team'. Besides, my collegues have the same problems with these files, so I'm don't think resetting will help. Or will it?

 

[eugenetyson]

Send me the file, and i'll see if it works here. Below is a link to my blog and at the top left is my contact info.

Eugene

http://www.doozler.blogspot.com/

 

[jdguru]

I would like to see that file too, if possible. Send it to me too!

Thanks.

jdguru

 

[eugenetyson]

Seemingly on file place, you can choose the import options and it settles problems

http://indesignsecrets.com/failed-to-open-pdf-error-show-options-to-fix-it.php

http://www.doozler.blogspot.com/