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Incorrect unread item count in Folder List

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Sunny4Ever

IS-IT--Management
Nov 6, 2002
77
GB
Hello,

Using Outlook 2002 with Exchange 2003. One user has an additional mailbox which they view in their standard Outlook folder list . The problem is when the number of unread items in the Inbox is <=10 then they do not see any number in brackets next to the folder to indicate unread items but as soon as the number of unread items goes above 10 then they see each one in brackets. For example if there are 11 unread items the folder list will display Inbox(1) and if there are 22 unread items they will see Inbox(12)...???

Anyone have ideas what might cause this to happen?

Thx
-S
 
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