Incorrect logon parameters when scheduling a report 1

[oticonaus]

I am a newbie to Crystal so bear with me!

I have created a very basic report which links to an Access database (Access XP - no security). When I click on the report name in Infoview, the report is displayed. However, if I schedule the report to run Now and set no other parameters, it fails with the error

"Error in File C:\Program Files\Business Objects\BusinessObjects Enterprise 11\Data\procSched\SYDNT101.reportjobserver\~tmpb4044af0da290c.rpt: Unable to connect: incorrect log on parameters.

 

[Turkbear]

Hi,
Be sure the jobserver service is running under an account that has access to the file system location and to the database file itself.







To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[oticonaus]

I have set both the jobserver service and the page server service to use a domain admin account with full access. The same error occurs when trying to schedule.

 

[oticonaus]

I hadn't fully opened my eyes when I updated the permissions - I updated the 'Destination Job Server', not the 'Crystal Reports Job Server'.

It works now!

 

[Turkbear]

Hi,
The way it is progressing, I expect BOE XII to have 20 or 30 services, each named in such a way as to be totally confusing as to what is really doing the work..

Glad it helped...





To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[oticonaus]

To avoid further posts and much pulling of hair, are there any other services I should update?