Incorrect CSV Format - Import Directory

[radder33]

I am trying to import the directory into phone manager and keep getting an error that the the file is incorrect csv format.

I have tried creating the file from notepad and excel but get the same error I have also tried reducing the file to just 5 entires and checked for spaces and foreign characters. Does anyone have any idea what may be causing this?

 

[mforrence]

I don't know what is wrong, but you could make one manual entry into the IPO, then export. This will provide a sample of the correct format from which you can build.

 

[radder33]

Thats how I actually created my 5 entry file

 

[amriddle01]

Manager and Phone Manager use totally different formats, for example with a name of "Test" with a number 12345:

Manager shows as

Test,12345

Phone Manager shows as

"#Name","Number","WAV","Script"
"#Test","12345","",""


As you can see it will never work



"No problem monkey socks

 

[radder33]

So I can't import the directory??

 

[amriddle01]

Clearly not



"No problem monkey socks

 

[amriddle01]

But why? It's already in there....

"No problem monkey socks

 

[radder33]

We have 700+ entries and the option is there to import??

 

[amriddle01]

The option is there to import from another Phone Manager, for when/if you move extns or PC etc. You don't need to import the system directory as I have just said, because it already shows in Phone Manager...I don't see the issue



"No problem monkey socks

 

[radder33]

Haha we have never used that thankyou.