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Incomplete Faxes / Message Manager

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DJPlaZma

Technical User
Sep 29, 2005
142
US
Afternoon, all!

Interesting problem here. I have 7 users who are using Message Manager to retrieve fax messages that are being delivered via 7 different Toll Free numbers down a 96-member trunk group. All are set up as VDNs directed at a Vector using the Messaging step to the Audix hunt group. The faxes are ending up in the correct mailbox, but I have gotten several complaints about incomplete faxes. Other faxes (using DID numbers) are not experiencing this issue. I suspect it's the TF numbers...

CM4.0 / Intuity Audix 4.4

Any help would be greatly appreciated.

-DJ PlaZma
Single-Handedly Keeping the 80s Alive!
 
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