Hi All
I have an 816 (software P411K00306H) with a TVP 50
I have custom menus set up on the TVP and calls are transfered from the VPS to single extensions and to groups with 2 or more extensions.
If a call from the VPS goes to a single ext say 205 and is not answered the VPS takes the call back and offers choice of leaving a message or calling the operator .If leaving a message the mailbox used is the mailbox of 205 which is good
If the call is to a group hunt number say 295 and the extensions in the group are 209 and 210 when the VPS takes the call back and the caller leaves a message the mailbox used is GDM.
Is it possible to use the mailbox of say 209 or 210
If I set up a mailbox for 295 where would the message lamp be and could 209 and 210 still have their own mailboxes
I see in the manual an option "call forwarding from hunting group" I thought to use this to forward group calls to a mailbox for 295 but if I try to program a button to do this I get error tone.
All help appreciated
Thanks in Advance
I have an 816 (software P411K00306H) with a TVP 50
I have custom menus set up on the TVP and calls are transfered from the VPS to single extensions and to groups with 2 or more extensions.
If a call from the VPS goes to a single ext say 205 and is not answered the VPS takes the call back and offers choice of leaving a message or calling the operator .If leaving a message the mailbox used is the mailbox of 205 which is good
If the call is to a group hunt number say 295 and the extensions in the group are 209 and 210 when the VPS takes the call back and the caller leaves a message the mailbox used is GDM.
Is it possible to use the mailbox of say 209 or 210
If I set up a mailbox for 295 where would the message lamp be and could 209 and 210 still have their own mailboxes
I see in the manual an option "call forwarding from hunting group" I thought to use this to forward group calls to a mailbox for 295 but if I try to program a button to do this I get error tone.
All help appreciated
Thanks in Advance