incomming calls restriction

[manek]

Hi,

we have Definity G3v9 and have COR10 set as follows :

COR Number: 10
COR Description: Restriction from ISDN Trunks COR40
FRL: 3, APLT? y
Can Be Service Observed? y, Calling Party Restriction: none
Can Be A Service Observer? n, Called Party Restriction: none
Time of Day Chart: 1, Forced Entry of Account Codes? n
Priority Queuing? n, Direct Agent Calling? n
Restriction Override: all, Facility Access Trunk Test? n
Restricted Call List? n, Can Change Coverage? n
Access to MCT? y, Fully Restricted Service? n
Category For MFC ANI: 7, Hear VDN of Origin Annc.? n
Send ANI for MFE? n, Add/Remove Agent Skills? n
MF ANI Prefix:, Automatic Charge Display? n
Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
Group Controlled Restriction: inactive
MF Incoming Call Trace? n
Brazil Collect Call Blocking? n
Block Transfer Display? n
Remote Logout of Agent? n

When I assign this COR10 to any station then people calling
from off-net side will give release tone, so this COR10 restricts incomming calls for our exchanges' stations assigned with COR10.

Can you somebody explain how does it work?

Thanks.

Manek

 

[frankieg]

look at the next pages of COR 10 and 40 and see if the flags are set to no on the matrix grid. You should be able to work this table out if you havnt seen it before.