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Incomming Call message on handset display

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chriskane001

Technical User
Feb 1, 2009
19
AU
Hi all,

I have a client who has a office serve 7030, and when calls are coming in, the display at the reception handset (Ext 201) shows different item numbers but when they answer the call no one is there. Some of the item numbers that show up on the display are the following: 100,1001,101,400,200,15,16,18. Has anyone got any ideas. There incoming lines are PSTN, and they do have caller active on both their lines via there Telco provider. Has anyone got any ideas on this issue. look forward on a response se back. Thank you
 
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