Incoming PRI Issues

[coladmin]

I am having a issue with a PRI where incoming calls to 1 extension are receiving a fast busy. All other incoming calls seem to be working ok and dialing out on the PRI is fine. I had the CO test the line and they stated that they see the system wink and seize the trunk abut nothing answers. I am not getting anything in the error logs and I have treid to busy out and restore the Board and I am still getting the same issue. Any thoughts on this

Thanks

COLAMDIN

 

[merlinman]

First, what is the number of the DS1 Card?

517_A LETTER_ 15

Is this extension in the same number "RANGE" as others that are working.

Also, is this extension in your "NORMAL" routing tables?

Can you call it in house?

 

[coladmin]

617T15

Yes it is in the same range as other extensions and I can call it in house

Coladmin

 

[coladmin]

now all calls are going to the automated attendent???

 

[coladmin]

it was a corrupt dial plan routing table.

coladmin

 

[merlinman]

I LOVE PRI, but just for grins, look at this site:

http://www.avayadocs.com/elmodocs2/merlin/r1_5/html/features/pri and t1/1l.htm