Hi,
All our incoming calls are answered by the VM-CCR, is there a way of tracking where these calls are transferred? The call log shows that the call was transferred to VM but doesn't show the extension that got the call.
Will SMDR show this, or it will only show the transfer to the VM?
MICS 4.1
NAM 4.0
Any input will be appreciated.
All our incoming calls are answered by the VM-CCR, is there a way of tracking where these calls are transferred? The call log shows that the call was transferred to VM but doesn't show the extension that got the call.
Will SMDR show this, or it will only show the transfer to the VM?
MICS 4.1
NAM 4.0
Any input will be appreciated.