Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Andrzejek on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Incoming calls to ring group the AA

Status
Not open for further replies.

ljclives

Vendor
May 22, 2004
276
US
Hi all happy New Year. I have an SL 2100 that rings x111 on incoming calls (POTS lines) and then times out to x111 voicemail after about 5 rings. I put a virtual ringing appearance of x111 on the rest of the digital phones (about 10 total extensions). Here's my dilemma: We added an analog cordless but it will not ring as you cannot add a virtual to a cordless. How do I set up a ring group to include all the digital phones and cordless and after 5 rings go to an AA? Then I can have it timeout to x111 VM. We dont do NEC too often so your assistance greatly appreciated!!
 
Set Trunks in 22-02 to Normal for trunks (this means to send to Incoming Ring Group.
Set Trunks in 22-05 to Incoming Ring Group
Set Extensions in 22-04 to chosen Incoming Ring Group
Set Trunks in 22-08 to 102 which means go to Voicemail when unanswered (timer 22-01-07)
Be aware of Night Mode settings for all these.
Set Trunks to Answer Schedule in 47-10
Set Answer Schedule in 47-12 to go to Routing Mailbox
Set Routing Mailbox type in 47-07 (to Call Routing, most likely)
Set Call Routing Mailbox Dial-Action-Table and Timeout in 47-08
Set Dial-Action-Table in 47-13
Record INSTR greeting 00x , where x matches Routing Mailbox number.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top