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Incoming calls forwarded automatically to specific extension

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njader

njader

Technical User
Feb 28, 2018
5
PH
Hi.. Can someone help me on SL100 programming. VRS is activated on SL100, when there is incoming call, caller dial extension number after VRS message but phone only ring once then it forward automatically to specific extension number. How can we deactivate this? Thank you
 
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Hi belevedere. Issue has been resolved. It is due to VRS misconfiguration. We adjusted value of 25-07-01 No Dial Time and 25-07-02 No Answer Time. Thanks.
 
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