Incoming Call Route Not Terminating on Destination

[techbrain1]

Hi,
I have set up a sip trunk between an IPO 500 V2 and IPO server edition.
The V2 has an ISDN line connected to it for incoming and outgoing calls to users on the server edition.
I have configured outgoing calls for users and it works ok but incoming calls are not routed to an IVR
i configured on the server edition.
I have configured incoming call route to terminate on the IVR but when I test the incoming call the call does not even ring.
I re-routed the incoming call to terminate on an extension but still the incoming call does not ring on the destination.
What should do to make the incoming call work.
I need your suggestions, thank you.

 

[derfloh]

Is the call routed to the SIP trunk? You have to check if it fails in the IP500 or in the server.

IP500 Office lines are the better option or integrating the IP500 as expansion to the server edition.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN