Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

incoming call hunt group

Status
Not open for further replies.

GingaIT

Technical User
Dec 8, 2011
23
GB
im just wondering if its posible to make my day a little easier

ATM im having to change the incoming call route on a daily basis to point to a different huntgroup destination. the powers that be want a different hunt group answering incoming calls on a daily basis... ie hunt group A on monday, B on tuesday, c on wednesday etc... is there a way to set this automatically?
im on ipoffice r6 and using ipoffice 500v2.
Many thanks
 
Yes, set-up time profiles for each day and use those profiles in your incoming call route to point to different hunt groups as needed
 
thanks

made my life a little easier - now i can get rid of those reminders that pop up :)
 
Why don't you let the users login in to the group where the calls go to?


BAZINGA!

I'm not insane, my mother had me tested!

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top