incoming call ---> all user 3 rings---> AA:day on embedded voicemail?

[dooner62]

how do i have an incoming DID ring 8 people for 3 rings (or similar) and then go to an auto attendant that is in EMBEDDED VOICEMAIL.

 

[mroberts]

Short story?:

Build incoming call route to destination of hunt group with those three extensions (members) in it (200Main is there by default- edit as needed). That makes it ring the appropriate extensions with incoming calls.

Then for the AA:
Create a short code:
Code: *66
Feature: Auto Attendant
Telephone number: AA: (exact name of embedded auto attendant)
Line ID: 0

Then:
Create a phantom user with a phantom H323 extension. Forward that user unconditionally (don't check the to voicemail button) internal and external calls to: phone number: *66

Then:
Build a second hunt group whose only member is the phantom extension.
Finally: Go into the first Main hunt group and assign the overflow group to be the second group you made.

So the call flow goes: incoming call route - main hunt - overflow second hunt - only member is forwarded to short code- short code points to AA.

MRoberts

 

[sgrossman]

Doesn't seem like a short story.

 

[amriddle01]

Only take 2 mins to do though

http://www.ipoffice.tel

 

[Greybeard191]

took him longer to type than to do, I'd wager.

GB

 

[NYSTECH]

I am waiting for someone to say RTFM.