Incoming call doesn't connect on analog trunks into TN429D board if incoming CallerID is enabled

[telecomadmin12]

I have Verizon analog loop start trunks coming into a TN429D circuit board.
Incoming destination is set on the CO trunk group, it's a VDN.
Incoming calls work if I set "Receive Analog Incoming Call ID" to disabled.
If I set it to "Bellcore", the incoming call would not connect, but ring indefinitely until the calling party hangs up, then the VDN/Vector starts executing.

Why is that?

Pretty sure the board is ok, I have used it on other trunks before and it worked.

display trunk-group 3                                           Page   2 of  21
TRUNK FEATURES
          ACA Assignment? n            Measured: internal
                                                          Maintenance Tests? y
                               Data Restriction? n

   Abandoned Call Search? n
   Suppress # Outpulsing? n

       Charge Conversion: 1
           Decimal Point: none
         Currency Symbol:
             Charge Type: units       Receive Analog Incoming Call ID: disabled
                                               Per Call CPN Blocking Code:
                                             Per Call CPN Unblocking Code:

            Outgoing ANI:                           Ds1 Echo Cancellation?

 

[joe2938]

how is page 1 programmed?

 

[telecomadmin12]

change trunk-group 3                                            Page   1 of  21
                                TRUNK GROUP

Group Number: 3                    Group Type: co            CDR Reports: y
  Group Name: Verizon                     COR: 11       TN: 1        TAC: 456
   Direction: two-way        Outgoing Display? n
 Dial Access? y                Busy Threshold: 255       Night Service:
Queue Length: 0           Country: 1              Incoming Destination: 5000
   Comm Type: voice                 Auth Code? n   Digit Absorption List:
    Prefix-1? y                   Trunk Flash? n         Toll Restricted? y

TRUNK PARAMETERS
            Trunk Type: loop-start
    Outgoing Dial Type: tone                              Cut-Through? n
     Trunk Termination: rc                    Disconnect Timing(msec): 500

            Auto Guard? n    Call Still Held? n     Sig Bit Inversion: none
     Analog Loss Group: 6                          Digital Loss Group: 11
                                  Trunk Gain: high

 Disconnect Supervision - In? y  Out? n                 Cyclical Hunt? n
 Answer Supervision Timeout: 10            Receive Answer Supervision? n

 

[joe2938]

have you reached out to your line provider about this yet, make a call using an analog test phone set and see if you can receive and make calls, if so then you have a setting on the pbx that needs to be tweaked or a bad card on the pbx

 

[telecomadmin12]

I have reached out to my provider.

They don't offer CallerID unless for an extra $5 a month per line.

 

[joe2938]

well if you are not paying for caller id trunks then just leave it disabled then, case closed!