Inbound SIP

[EpoUser08]

I have a SIP trunk that works fine for inbound and outbound.

However on inbound calls the phones display shows- callers CLI:Anonymous>Huntgroup name.

Why does it say anonymous, and how do I stop it?

Thanks

 

[tlpeter]

I guess your provider does not send the CLI to you.
Use monitor to see if that is the case.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[EpoUser08]

They must do as that is the first field I see- the CLI, followed by the word anonymous followed by the group it terminates on.

 

[tlpeter]

Ok misread that part

Do you have a sip uri ?
Do you have used the sip uri on the sip trunk or on the group ?
Do you have an incoming call route configured ?


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[EpoUser08]

Hi,

Yes I have a uri, i have used the uri on the trunk, and yes I have an ICR.

I just cant see where this is coming from.

 

[tlpeter]

I haven't seen it myself so i am guessing
Do you see it in the sip trace?
If yes then provider if not then ipo.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[DavidCT]

EpoUser08,

Not all SIP providers send the name, lots charge a few dollars extra for it. You should call your sip provider and inquire befire you spend too much more time looking at the IPO.