Inbound cli setup CS1000

[rorton]

We have a cs1000, release 5, and are trying to setup inbound cli on non acd phones.

Our phones that are ACD, aquired by symposim will display the inbound cli, so we know we are getting the data in, but if we dial a DDi, and run a trac in ld 80 on the tn while the call is in progress, there is no clid showing.

 

[bigindian65]

you don't really setup inbound CLID, it either comes in from the C.O. or it doesn't. Are you saying it is on AD sets, but on no other sets with a display??


Mato' Was'aka

 

[GHTROUT]

I suspect the call to the ACD is coming in a different route than the DDI calls? Is that possible?

[©] GHTROUT.com [⇔] Resources for Nortel Meridian/CS1000 System Administrators - You Can Hire Me Too

 

[rorton]

sorry for delay. yes i understand this is correct. is there a setting on the route or something else on the switch, or is this the carrier not sending CLI down certain circuits?

 

[bigindian65]

I would think not sending it, turn on MSGI in ld 96 on the Dch of the incoming T-s and see what you are getting in.

Mato' Was'aka

 

[rorton]

hi, im not too sure how to do that? what are the commands i need to run to enable this?

I have done a bit more testing:

We have a few different routes, and my DDi is in route 10.

If make a change to our IDC table, and put my dn by one of the DDi's i know carries the CLI, this is displayed on my phone.

The route these ddi's are in is route 4. There are another few routes, route 11 and route 12 which also show the inbound cli.

Here is a dump of route 10 (which doesnt display the cli)

TYPE RDB  

CUST 00 

ROUT 10 

DES  717 ddi range

TKTP IDA 

NPID_TBL_NUM   0

SIGL DAS 

PRIV NO  

RCLS EXT 

VTRK NO  

NODE 

DTRK NO  

DSEL VOD 

AUTO NO  

DNIS YES 

NDGT 6 

WDGT L

DDLY NO  

DCDR NO  

ICOG IAO 

SRCH RRB 

TRMB YES 

STEP 

ACOD 1510

TARG 02 03 

CLEN 1 

BILN NO

IDC  YES 

DCNO 1 *

NDNO 1 

DNAM NO  

LID  0 

TIMR EOD 13952 

     RMA 20480 

     SRM 32640 

     RAS 13952 

     VSS  0 

     VGD  6 

DRNG YES 

NDRI 00 

CDR  YES 

INC  YES 

LAST YES 

TTA  NO  

QREC NO  

OAL  YES 

AIA  YES 

OAN  YES 

OPA  YES 

OPD  YES 

NDP  EXC 0 

CDRX NO  

CCO  NO  

NATL YES 

CFWR NO  

IDOP NO  

VRAT NO  

MUS  YES 

MRT  61 

MR   XLD 

PANS YES 

FRL  0 0 

FRL  1 1 





PAGE 002 



FRL  2 2 

FRL  3 3 

FRL  4 4 

FRL  5 5 

FRL  6 6 

FRL  7 7 

OHQ  NO  

DTOS NO  

TTBL 0 

PLEV 0 

ALRM NO  

ART  0 

TIDY 1510 10

SGRP 0 

ARDN NO  

AACR YES 

ASID 17 

SFNB  

USFB  

CALB  7  8

and here is route 4 which does display inbound cli

YPE RDB  

CUST 00 

ROUT 4 

DES  01785 270200 DDI

TKTP IDA 

NPID_TBL_NUM   0

SIGL DAS 

PRIV NO  

RCLS EXT 

VTRK NO  

NODE 

DTRK NO  

DSEL VOD 

AUTO NO  

DNIS YES 

NDGT 6 

WDGT L

DDLY NO  

DCDR NO  

ICOG IAO 

SRCH RRB 

TRMB YES 

STEP 

ACOD 1504

TARG 01 03 

CLEN 1 

BILN NO

IDC  YES 

DCNO 6 *

NDNO 6 

DNAM NO  

LID  0 

TIMR EOD 13952 

     RMA 20480 

     SRM 32640 

     RAS 13952 

     VSS  0 

     VGD  6 

DRNG YES 

NDRI 00 

CDR  YES 

INC  YES 

LAST YES 

TTA  YES 

ABAN YES 

CDRB YES 

QREC NO  

OAL  YES 

AIA  YES 

OAN  YES 

OPA  YES 

OPD  YES 

NDP  EXC 0 

CDRX NO  

CCO  NO  

NATL YES 

CFWR NO  

IDOP NO  

VRAT NO  

MUS  YES 

MRT  61 

MR   XLD 

PANS YES 





PAGE 002 



FRL  0 0 

FRL  1 1 

FRL  2 2 

FRL  3 3 

FRL  4 4 

FRL  5 5 

FRL  6 6 

FRL  7 7 

OHQ  NO  

DTOS NO  

TTBL 0 

PLEV 0 

ALRM NO  

ART  0 

TIDY 1504 4

SGRP 0 

ARDN NO  

AACR NO

 

[bhassell2000]

in LD 96

enl msgi x x = d channel number

 

[rorton]

thanks, but how do i find my d channel number(s)

 

[bhassell2000]

ld 96

>ld 96
DCH000
.stat dch
DCH 000 : OPER EST ACTV AUTO DES : DOTTIE
DCH 001 : OPER EST ACTV AUTO DES : faatie
DCH 002 : OPER EST ACTV AUTO DES : VERIZONDOD
DCH 004 : OPER EST ACTV AUTO DES : dot
.


or ld 60
stat loop and it will show DCH on channel 24


.stat 20

PRI* TRK LOOP 20 - ENBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
TRACKING
SERVICE RESTORE: YES
YEL ALM PROCESS: NO
ALARM STATUS : NO ALARM
CH 01 - IDLE TIE VOD * CH 02 - IDLE TIE VOD *
CH 03 - IDLE TIE VOD * CH 04 - IDLE TIE VOD *
CH 05 - IDLE TIE VOD * CH 06 - IDLE TIE VOD *
CH 07 - IDLE TIE VOD * CH 08 - IDLE TIE VOD *
CH 09 - IDLE TIE VOD * CH 10 - IDLE TIE VOD *
CH 11 - IDLE TIE VOD * CH 12 - IDLE TIE VOD *
CH 13 - IDLE TIE VOD * CH 14 - IDLE TIE VOD *
CH 15 - IDLE TIE VOD * CH 16 - IDLE TIE VOD *
CH 17 - IDLE TIE VOD * CH 18 - IDLE TIE VOD *
CH 19 - IDLE TIE VOD * CH 20 - IDLE TIE VOD *
CH 21 - IDLE TIE VOD * CH 22 - IDLE TIE VOD *
CH 23 - IDLE TIE VOD * CH 24 - DCH 0

 

[rorton]

from ld 96,

OVL000 

>ld 96


DCH000 

.stat sch


DCH010

and if i stat in ld 60, i just get DTI006 as a response?

 

[bhassell2000]

stat dch, not sch in LD 96

 

[rorton]

doh,

tried again, and just get a .

OVL000

>ld 96


DCH000

.stat dch


.

 

[bhassell2000]

can you go into Ld 22 and do a:


REQ prt
TYPE adan

do you see the D channels in there?

 

[trvlr1]

I would have to guess that your password does not have high enough clearance for the loads you are trying to use. You will have to get with your vendor to get the higher level password, or yours changed. But be very careful, you can do a lot of damage in these loads if you do not know what you are doing.

 

[rorton]

ah, Ok, makes sense to be honest.

If i go back to my vendor, are we suspecting that there is a d channel issue which is preventing the inbound cli?

thanks again

 

[rorton]

only thing listed in ld22 when printing adan is the TTY ports

 

[yyrkroon]

to everyone telling him/her to post the dch, look at the rdb again, it's not PRI - there's no DCH

 

[rorton]

i was pretty sure they were PRI.

The cards are DDP2, and the loops written on them have a dch number on them also?!!

 

[yyrkroon]

just because it's on a ddp card does not mean it's PRI. The DDP card is multipurpose.

as for why you're not getting clid, still trying to figure that out base on the info provided so far...

it could be the numbers are not clid, but dnis, and the acd phones are configure to display dnis - simple enough to verify, check the phone display configure within the symposium client

 

[rorton]

the other thing i hve noticed, is that once circuit is in 2 routes. 20 channels are used in route 4 (where the CLI displays) and the last 10 channels are in route 10, sos am assuming from this that the d channel on that interface must be correct (or am i totally in the wrokg ball park!?!)