inbound calls + PRI + Extensions not ringing?!

[TecknowJoe]

Our setup:
3 sites: NY, DE, FL
NY Site has moved.
PRI's cutover
3300 mxe shutdown, moved, etc

everything was cutover and turned up. internal dialing among all the offices operational. Our problem: inbound calls on the PRI fail. we can see the calls hitting the pbx thru ccs trace:

11:39:17 RI201 DPN 2A ISRM_I ;10;*3#*19*Z#*58*Ca*1*Z#*233*`IBb#*58*CI*W5#
11:39:17 RI201 DPN 1A SSRM_C *50*3024634543#2123965997
11:39:17 RO201 DPN 2 CRM/CIM ;0;
11:39:17 RI201 DPN 2 CRM/CIM ;0;
11:39:20 RI201 DPN 2A ISRM_I ;10;*3#*19*Z#*58*Ca*1*Z#*233*dIBb#*58*CI*W5#
11:39:20 RI201 DPN 1A SSRM_C *50*2123964324#2123965957
11:39:20 RO201 DPN 2 CRM/CIM ;0;
11:39:20 RI201 DPN 2 CRM/CIM ;0;

what could be our problem? carrier says they are receiving the error number not available. I am sure I am missing an easy setting, but from what i can tell, our CPN substitution is correct, extensions programmed, etc.

any insight would help. thanks guys!

 

[kwbMitel]

In your trunk attributes form, how many digits are you absorbing?

Are you inserting any digits?

You appear to be receiving 10 digits. If you have a 4 digit internal plan you probably need to absorb 6 digits.

If you are using Speedcalls to do digit translation, how many digits are you using.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[TecknowJoe]

problem solved.... somehow our digit absorption was changed from absorbing 6 to 0.

Does anyone know how this could have happened?

 

[Supernova99]

Telcos will send all the digits by default unless you specify a number.

Share what you know - Learn what you don't

 

[LoopyLou]

Don't know of anyway it would have changed on its own.



The single biggest problem with communications is the illusion that it has taken place.

 

[kwbMitel]

It will not change on its own.

The Telco may have been sending 4 digits originally and then changed it for reasons unknown or someone changed the form by mistake - you pick.

**********************************************
What's most important is that you realise ... There is no spoon.