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Inbound call not going direct to user

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ITllama

IS-IT--Management
Jul 18, 2022
1
US
Guys, I'm stumped, still somewhat new to PBX. So I have a problem where when I call the user's phone it will go to a "enter user's extension" message. Normally in our system the call just flows directly to the user whether its internally or externally. I tried to rebuild the number in the system and assign it to a different Tn, but same problem.
 
Check Usee claa of service
Must 'udi' active not 'rdi'
 
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