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Inband DNIS from a Nortel ACD

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mreynol5

mreynol5

IS-IT--Management
Apr 25, 2007
9
US
Can I obtain DNIS information inband from Nortel switches in general or must I employ a CTI solution?
 
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The Nortel switch matrix does not support inband Data. You're right, some sort of CTI solution is required.
 
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