InAttend configuration

[ericsson56]

Hello,

Has anyone a reliable Inattend configuration? I have followed the Aastra oops Mitel documentation to the letter but still fails, This particular customer is on MX_One v5.0 Lite, SIP phones etc okay, Support from Mitel are also struggling to resolve!!

 

[parnum]

Hi

What do you mean 'it fails' - what fails? What version on what platform?

best parnum

 

[ericsson56]

Hi

Thank you for responding - To be more specific

Inattend version 1.0 No service packs, We can now set the op to answer and make calls,The last issue we have is that the op can't transfer the call, They can make the enquiry call with a call on hold(which refuses to transfer) We have tried TBA as well. The op is using the Inattend softphone package.
The MX_One is version 5 SP 6
Going to Service Pack In attend once we can prove the op can transfer.
I originally had problems with Inattend not working as, At the last minute, The customer split VLANs.


Ericsson56

 

[parnum]

Inattend 1.0 has many bugs, upgrade to the latest SP immediately and forget about trying to get it working at the current level, you're wasting your time, i've been there... I have several SP5 sites with no issues at all.

best parnum