In Auto Attendant Voice Prompt changing to route to another ext?

[PTALLY]

Hello,



In the voice mail system for X7772, on the auto attendant voice prompt sub menu 1001 option 2 should be now ringing to X7752 rather than to X6871 as it is currently set. How can I change this any help would be much appreciated.

Thank You,

PTALLY

 

[superracer]

If I am reading this correctly all you should have to do is go to the service for 1001(it sounds like a menu service).
Once you are there arrow down to item 2,make sure it is highlighted,delete or remove x6871 and replace with x7752. Save the changes and now anybody pressing 2 should go to x7752.