IMS Issues

[jmont4455]

Hi All,

I have IMS (3.0 release) installed in a Windows 2003 environment, running Active Directory. I have an Exchange 2003 server that is in the domain, but is not a domain controller. I keep getting error messages on the IMS server, and I was wondering if anyone has seen them before (see below). I have verified that my permissions on the IMS services are correct, and that I have connectivity from the client to the DS. I suspect it's a Windows issue, but I haven't been able to find anything about the messages in the Avaya 3.0 Docs or on the Web. Any help would be greatly appreciated.

Thanks,

John

************************
IMS Server message from Event Viewer:


"An internal application error has occurred.

Engineering Information:
An exception has occurred, the following information is provided:EMailThread::EMailThread(1)"


Error message from Outlook client when trying to connect to IMS server:

"Could not connect to the Integrated Messaging Server.

Please check with your network Administrator that you have a valid network connection and that the Integrated Messaging system is running.

Class not registered
[80040154]"

 

[shaq250]

I have seen the error with the Outlook client on an XP machine when the Windows Firewall was enabled. Microsoft tries to impose security on you and as a result blocks certain applications from working the way they are supposed to.