Import text into Crystal XI

[geomcc1]

Just installed CrystalXI, when I try to import(open) reports created in Crystal 8.5, They display as Cyrillic(?)or gibberish. When I click on the text field it displays normally with the right font, but immediately goes back to gibberish when released? Do I need to recreate all of them or install fonts?
Thaks for any help
George

 

[synapsevampire]

It might be a font issue if the reports were generated in something that are not available on the current macine.

Otherwise there may be some printer issue involved, make sure that you have a standard printer installed as your default.

Also applying the updates might resolve.

-k

 

[geomcc1]

Thanks tried the first 2, will see if there are any updates before replying again.
George

 

[geomcc1]

No new updates. Another dead end?
George

 

[synapsevampire]

Other possibilities still exist.

Can you install XI on another machine and test? It may be something specific to that machine.

The subject of this post makes it sound like you've imported something, what did you import, and how?

What exactly is showing as an unrecognizable font, text objects, imported objects, or?

-k

 

[geomcc1]

The installation was done and registered as per a stand alone machine. I have only tried to open existing(crystal 8.5)reports. They are stored on the local machine. The formulas all seem to work but they give off gibberish in the text boxes. Logoes (tif and jpg) work fine. This machine is a decommissioned server(P4 3.0) with a 1gb of ram and MS Office 2003 and a fresh install of XP PRO installed. I suppose I could just rewrite each report, but thought this would be easier.
George

 

[Madawc]

If you have to rewrite, remember that you can use cut-and-paste to transfer whole formula fields, several at a time. (Assuming that your puzzling font problem does not cause it.)

Incidentally, did you try converting the fonts in the 8.5 report? Even if it said it was something normal, there might have been more going on that it was not telling you about. Worth trying converting fields to something basic like Courier and then re-importing.

Madawc Williams (East Anglia, UK)

 

[IdoMillet]

The issue at the heart of the matter is probably UNICODE (Crystal, starting with the version, uses UNICODE).

What is the formula? It sounds like it's a formula that imports text. How? Via a UFL? More detail would help us help you...

Cheers,
- Ido

Visual CUT & DataLink Viewer:
view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[geomcc1]

I simply tried to open the reports in the Crystal XI(reports that were created in Crystal8.5)
I reassociated the data fields and ran the report again in Crystal, then I printed it. The formulas all pulled the correct data(we checked), but the fonts still look like gibberish in the text boxes. I thought maybe they only appeared that way, but it prints like that as well. All the formulas can be opened and work fine, look fine, only the text boxes have this problem????
Thanks to all
PS Still using 8.5 on another machine
George

 

[IdoMillet]

Make sure your printer driver supports UNICODE.

You are still not providing full detail about where the text is coming from. Are you importing text somehow (as implied by the title of the message)? Are you bringing in a BLOB field from a database? A memo field? ...



Visual CUT & DataLink Viewer:
view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[Madawc]

Where I work, we've converted a lot of reports from Crystal 8.5 to 10, without any such problem.

As IdoMillet says, it is probably Unicode. Business computers were developed in the USA, mostly using ASCII, originally a seven-bit code for paper tapes. This caused trouble when adapted to other people's alphabets, and could not cope at all with Chinese ideograms. (See my FAQ at faq68-5591 if you want to know more.)

I think Crystal started using Unicode with version 9. Your system must have some odd set-up that caused problems. A work-round would be to get help from another site that has crossed the critical 8.5 to 9. If you can convert them there, there should be no further problem.

Madawc Williams (East Anglia, UK)