import failed.. couldnt find all the files? Why?

[gwichman]

Please note the below log output. Trying to do an L2 import on a tape which consistantly fails each time. Any ideas of what's going on here?

"C:\Program Files\VERITAS\NetBackup\bin\admincmd\bpimport.exe" -Bidfile "C:\Program Files\VERITAS\NetBackup\temp\20030221170214.bid" -L "C:\Program Files\VERITAS\NetBackup\Logs\NBimport\Import2-0047.log" -M ps-bs-2450-01

Import phase 2 started 02/21/03 17:02:14
17:02:14 INF - Importing class ex_nj700_exnjpf02_sg1_prod_ny7, schedule full (exnjpf02_1044742984), media id NT2815, created on 02/08/2003 14:23:04.
17:02:16 INF - Waiting for mount of media id NT2815 on server ps-bs-2450-01.
17:02:16 INF - Media id NT2815 is not in a robotic library; administrative interaction may be required to satisfy a mount request.
17:02:17 INF - Waiting for positioning of media id NT2815 on server ps-bs-2450-01.
17:03:48 INF - Beginning import on server ps-bs-2450-01 of client exnjpf02.
19:48:58 INF - Import of class ex_nj700_exnjpf02_sg1_prod_ny7, schedule full (exnjpf02_1044742984) failed, tar did not find all the files to be restored.

19:48:58 INF - Status = no images were successfully processed.

 

[emotief]

I don't really know, but here is a suggestion.

Have you tried verifying all the tapes you need? If it runs over to another tape, perhaps that's causing the hang-up.

The command I use to find the tapes I need is:

$install_path/netbackup/bin/admincmd/bpimagelist -media -d start_date -e end_date -client client_name -policy policy_name
(note: format for date is mm/dd/yyyy. I use unix, but I'm sure the command will be the same).

Good luck and hope it helps.