phonedude1961
Programmer
I have an RCF number that Call Pilot does not recognize. I was trying to use IDC to overcome the caller ID and no IDC was ever set up in this switch.
I turned on IDC in the route and built the parameters I think were necessary to make IDC work, but I am missing something.
I tried to IDC the RCF number to my desk and the call never made it there. I need a quick pointer on the process to turn on IDC in a CS1000. I am sure I have missed something simple.
Any help would be appreciated.
Thank you
I turned on IDC in the route and built the parameters I think were necessary to make IDC work, but I am missing something.
I tried to IDC the RCF number to my desk and the call never made it there. I need a quick pointer on the process to turn on IDC in a CS1000. I am sure I have missed something simple.
Any help would be appreciated.
Thank you