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Implementing IDC Fron scratch

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phonedude1961

Programmer
Sep 15, 2010
2
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I have an RCF number that Call Pilot does not recognize. I was trying to use IDC to overcome the caller ID and no IDC was ever set up in this switch.
I turned on IDC in the route and built the parameters I think were necessary to make IDC work, but I am missing something.
I tried to IDC the RCF number to my desk and the call never made it there. I need a quick pointer on the process to turn on IDC in a CS1000. I am sure I have missed something simple.
Any help would be appreciated.
Thank you
 
You need to turn on NFCR and IDCA in LD 15 FCR_DATA (example):

TYPE FCR_DATA
CUST 00
NFCR YES
MAXT 20
OCB1 255
OCB2 255
OCB3 255
IDCA YES
DCMX 100

Then build a new IDC table in LD 49
LD 49
REQ NEW
TYPE IDC
CUST 0
DCNO 1
FDID NO
IDGT xxxx
xxxx yyyy

Then put that on the RDB:
LD 16
REQ CHG
TYPE RDB
CUST 0
ROUT x
....
IDC YES
DCNO 1
....

Inbound DID calls on that route will then translate.

-Matthew

Matthew - Technical Support Engineer
 
That is exactly what I had done. I think I found the issue and the number is being forwarded to a toll free number to hide all the caller id stuff.
Thank for the help! Have a great day
 
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