Imort Company Phonebook

[rumelihavasi]

Hi All,
We have Avaya one-x attendant and we would like to install our company`s phonebook to it.
Which format (txt,xls,csv) do you advise me to install.

I have tried several formats to import which system didnt accept.

Can you please advise.

Best Regards

 

[kyle555]

which version? I know if you open ASA, in GEDI, and do a "list station" and "export" to csv or something that you can feed that in to One-X Attendant.

tell me the version, and i think we can find the admin doc with the way of doing it with ASA. If you wanted to do something broader, like a company directory, just find the right recipe/syntax and make your AD export look the same.

 

[rumelihavasi]

Hi,
Thanks for your reply.

I am using centralized ONE-X attendant and I have 6 opreators in the system. I will like to convert my existing phonebook data (csv,excel,txt) to Avaya OneX attendant. Is there any oteher application that I have to use? or I should enter the all data manually?

 

[kyle555]

What does your existing phone book data look like?

I did this once upon a time for a hotel. Same idea as you. I know there's a default format it accepts, which I believe was "list station" in GEDI, right click, export to csv, and that csv could be imported into the one-x attendant server and would serve that up to the attendants that connect to it.

When we did it, it was something like running a ASA scheduled task every 15 minutes of a station export and scheduling the one-x directory server to ingest that file so when you check in at the hotel and the PMS system updates the station's name in room 101/ext 101 to Mr Jones that when anyone called the front desk, within a few minutes, the front desk could hit transfer, type Jones, and it would go.

So, if you try to get a station export up in there as a directory source, I'd say just make your broader enterprise directory data look the same and you won't have to fight with how the program interprets syntax.

 

[montyzummer]

There is an application as part of one x attendant called master directory you can create ODBC connections into exteranl databases with this app.

Or as Kyle suggests you can do it direct from one x admin tool to AD.

Or look at this video

https://www.youtube.com/watch?v=0iqwwomNo2U

ACSS (UC/SBCE/SM/SME)

Not that they mean a thing anymore , get a brain dump pass the test crash the system.