Illustrator stopped constraining proportions

[LeaNewland]

I have CS and CS2 and both versions are not constraining,Photoshop and Indesign do constrain. I am going to try to reinstall illustrator but so far I don't think it will help if they BOTH already aren't working. Has this happened to anyone....shift just doesn't work to constrain. I even tried a new keyboard and it's not the keyboard.
THANKS!!!
Lea

 

[apepp]

..have you tried resetting the prefs?

Alt+Ctrl+shift on the PC or Cmd+Option+Shift on the mac while starting (before splash screen) will reset the prefs file...

Andrew

 

[apepp]

The problem, surprisingly, may be a conflict with the initial release of Microsoft Entourage 2004. Try quitting Entourage and restarting your Adobe application -- or better yet upgrade Entourage to at least 11.1 (Office 2004 Service Pack 1). The Office 2004 upgrade can be downloaded from Microsoft at:

http://www.microsoft.com/mac/downloads.aspx

Andrew

 

[apepp]

this article has more info:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=330664

Andrew

 

[apepp]

...get illustrator updated too if possible:

http://www.adobe.com/downloads/updates/

Andrew