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Illustrator Acting slow

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buffalobills2

Instructor
Sep 9, 2007
38
US
I've been using illustrator for years but recently I've noticed it acting slower.
example: when I click on a piece of art it takes a little longer for the art to hilight.
another example: in the colors palette, if I drag one of the sliders the sliders will not move with the mouse, they will be a second slower.

another example: when I want to exclude two pieces of art, after I've hilighted them, I have to click 3 or 4 times on the exclude button in the pathfinder, sometimes i have to click the mouse really hard to make it work.

Is it my mouse, my computer or the illustrator Program?
 

...first step would be to reset preferences on launch:

apple/control + alt/option + shift
(with these held down launch illustrator)

...if no joy, then the second step might be to try a different mouse if you can get hold of one...

...if you get the same symptoms after that then you can rule out the mouse and probably illustrator too...

Andrew
 
If you have a mouse that you have to "click hard", I'm guessing that you're not always getting the proper connection when you click. Mice do wear.

Recently, my cursor started "jumping". When I'd move it over something the cursor was very erratic - dancing all over. I thought it was my machine but found that one of the little teflon dots on the bottom had fallen odd - changing the angle of the little light on the bottom. Switched mouse and problem went away.

Using OSX 10.3.9 on a G4 & G5
 
Thanks,

But their is a problem, I cant open any of my desktop folders, PLUS I can't open illustrater. I double-click on these folder and files and they won't open. Any info would help.

Jim
 
If you can't open any desktop folders, it would point to either a mouse problem or computer problem. Can you launch apps other than AI?

You didn't mention your OS so any system problems can't be guessed at.

Using OSX 10.3.9 on a G4 & G5
 
It's OS X 10.4.8

I can open everything the manual way, through the drop down menu. I was able to double click the desktop folders and files no problem earlier today. It was only aftwer I tried doing what "apepp" suggested to my original problem was I unable to open folders.
 
I'm only guessing that you might have done something to the system when you held the keys down.

First, try unplugging and replugging the mouse with the machine on. Hopefully you have it plugged into the keyboard for ease of getting at it. I hope you've tried another mouse to make sure yours isn't broken. Any old usb mouse will do.

If you can get around the machine, you might also try Go menu/utilities/disk utility to repair permissions. Personally, I've never had a problem with that but it can't hurt.

You can try restarting Finder. Just quit all other apps, get into Finder and hit Command-Option-Esc. You'll get a window with "Relaunch". Hit Return or Enter.

If you're using a non Apple mouse with it's own drivers (I use Kensington mice with Kensington Mouseworks) you'll find the drivers preferences in user/library/preferences - possibly with "com" before it. You can try trashing those.

If you get the machine working right, go to user/library/preferences. You'll see a folder called Adobe Illustrator settings. Open that and trash Adobe Illustrator Prefs. The go back to your prefs folder and trash "com.adobe.illustrator.plist". Relaunch AI and see what happens.

Using OSX 10.3.9 on a G4 & G5
 
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