After installing Illustrator and restarting the computer (a WinXP system) everything except my desktop icons is turned to black and white. There doesn't seem to be any other problem, ie no crashes or trouble running my programs, I just don't have any color. None of my other Adobe products have caused this problem.
I have tried every troubleshooting trick I can think of and the only solution seems to be uninstalling Illustrator which puts a real strain on my work. I have tried installing it to my second hard drive but the problem still occurs.
The strange thing is that the color is fine during the first part of the boot process, then when the programs start loading (at about the time my antivirus program finishes loading) everything goes to black and white. I have tried clearing the quick start programs list so that nothing automatically loads but still, by the time the system has completed its boot I am in black and white.
If anyone can help or has a suggestion I would appreciate it.
Thanks,
Meri
I have tried every troubleshooting trick I can think of and the only solution seems to be uninstalling Illustrator which puts a real strain on my work. I have tried installing it to my second hard drive but the problem still occurs.
The strange thing is that the color is fine during the first part of the boot process, then when the programs start loading (at about the time my antivirus program finishes loading) everything goes to black and white. I have tried clearing the quick start programs list so that nothing automatically loads but still, by the time the system has completed its boot I am in black and white.
If anyone can help or has a suggestion I would appreciate it.
Thanks,
Meri