Rich Mckevitt
Systems Engineer
Hi - We seem to be getting agents having stuck/hanging calls sat on Ignite, sometimes for over an hour after the call actually ended. This is causing issues as it is stopping teh EHDU Agents making outbound calls. Is there anyway that these calls can be killed manually?
We are running MiVB v 9.1 SP2 with MICC v9.3
Cheers
Rich
Many thanks Richard
We are running MiVB v 9.1 SP2 with MICC v9.3
Cheers
Rich
Many thanks Richard