IFrames not displaying in Internet Explorer 7

[DayLaborer]

This is from Mom, who's using IE 7:

One of the things that I can no longer do is track a shipment via SAIA Freight. The message I get when I put in the tracking number is: "Sorry, your browser doesn't support IFRAMES. The page would be visible here if you were using an IFRAME capable browser. We recommend using Internet Explorer."

Any idea on what I can do (undo) to fix this?

Thanks, in advance, for any help!
Mom

I've already tried Googling this, but it seems everything I find is geared toward HTML/web authors on how to design pages properly, not end-users stuck viewing such pages...

Can anyone help Mom with this issue?

Thanks,
Eliezer

 

[smah]

Are there any indications of spyware on the system? (It might be a good idea to scan anyway). I suspect a Reset (on the Internet Options, Advanced tab), will resolve the problem, but the big question is the "why". My gut feel is that you're seeing a browser hijacking behind the scenes.

 

[DayLaborer]

Thanks, Smah... Before I go back to Mom with the report that her computer is infested , does anyone have any other ideas?

Thanks,
Eliezer

 

[Targol]

May be the site she's visiting has a javascript function that is in charge to detect the browser used that is a little bit to old to know IE7.
As the function doesn't recognize the browser, an error is send...

Hope that help.

Water is not bad as long as it remains outside human body ;-)