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iexplore.exe running mulitple instances in the task manager

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SSAndre

MIS
Jun 21, 2004
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One of my users here is running Windows XP Pro and from time to time multiple instances of iexplore.exe(the running program for the internet explorer) wil be running in task manager. This will eventually cause her computer to slow down and not respond due to the RAM being used up. Any suggestions on the cause of this problem?

 
Are multiple instances of IE appearing on the screen or in the Task Bar?

Try the ad/Spyware utilities in faq779-5240

Also check out the "Hijack This" and BHOCop software to see if there are any BHO's trying to open the IE windows.

Greg Palmer
Free Software for Adminstrators
 
No multiple instances are not appearing on the screen, but I will try those scanning programs and the BHOcop software.

Thanks alot.
 
Perhaps a visit here will get you going in the right direction.

Removing adware & spyware
How to beat your advertising popups & other browser nasties
FAQ608-3482

Removing adware & spyware
Before Posting a Hi-jack log file - Best Practices
FAQ608-4650

Make sure your options in IE/ Tools/ Internet Options/ Advanced are correct.

Uncheck the boxes for "Install on Demand" for IE and Other programs (two boxes).

Try running temporarily with the third box "Enable Third Party Browser Extensions" unchecked and see how this goes.

"This specifies that you want to disable features you installed for use with Internet Explorer that may have been created by companies other than Microsoft.
If you encounter problems with Internet Explorer that you cannot resolve, you can use this option to help determine if third-party features are causing the problems without uninstalling the feature. You must restart Internet Explorer after turning this option on or off."


If that stops your errors, you will know where the trouble is.

This article and the program BHOcop might be useful to you.

 
Thank you for the helpful hints and suggestions. I have not had a chance to try these things yet, but I assume I may have time today.

Thanks Again
 
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