IE5 will not dial-up

[paieye]

A colleague is using IE5 with W98SE. When she tries to go on-line via IE or OE, it does not dial-up, regardless of which settings she chooses in Internet Options, Connections.

However, if she double-clicks the dial-up short-cut, she can go on-line, then open IE, and work from there.

What is the answer to that one ?

paieye

 

[KimberTech]

Does the dial up window come up?
Does she have more than one connection listed in Dial up connections? Kimber

The more I learn,I realize how much more there is to know!

 

[paieye]

"Does the dial up window come up?" Not when she tries to go on-line via IE or OE.

"Does she have more than one connection listed in Dial up connections?" Yes, 2 of them, both of which work perfectly.

Somewhere at the back of my mind is a recollection that in a similar situation (with a different computer) some months ago, I uninstalled IE, and re-started the computer, allowing Windows to find and re-install IE. Much to my regret, I did not keep a note of what was involved, and cannot now remember precisely what it was. However, when I try to test this procedure in Norton CleanSweep, it tells me that IE is protected, so cannot be uninstalled. paieye
Compaq Armada M300--6 gig--600 mhz.-- 192 mb RAM-- W98SE--Opera 6.04

 

[KimberTech]

allowing Windows to find and re-install IE?
Hmm...ok

Well if I were you I would go to windows update and see if an update of the browser solves it for you.

If you already have told it to dial a connection is browser options I don't currently have another avenue to try as yet.
I will keep looking. Members of Tek-Tips provide answers to questions based on the information given. For the best answers, post detailed descriptions of the issue. Use the search features of the site to see if your issue was already addressed in another thread.

 

[InnoTech]

try the IE repair tool: control panel> add/remove progs> and when clicking to remove, it asks if you want to repair. its worth a try. and you are sure that "always dail my defualt connection" is in fact selected?

also, i would NEVER EVER EVER uninstall internet explorer on ANY pc. some may dissagree but you should NEVER need to and in later versions (mainly 6.0) it will kick your butt.
***my opinion and not always true in all cases***
"Jack of all trades. Master of none."