IE takes minutes to open and PC locks up

[fs1]

Hi,

Recently reimaged a PC that had spyware on it that I could not remove regardless of what I did. Everything else seems fine with the computer now, but when I boot up and login and try to acces IE, the windows doesn't open sometimes for minutes.

Also noticed that at times when I go to do a shutdown, the PC never shuts off and I end up having to hold in the power button to power down. Any suggestions on what's going on or how to fix these isssues? Thanks.

 

[wolluf]

What did you reimage it with? (ie, was it image from identical machine known to be working properly?). If that is so, then it sounds like you have a hardware issue with your machine (RAM, PSU, mobo, anything in fact).

What was the spyware you couldn't remove - or could that have been a manifestation of bad hardware? Were there other problems with machine previously?

 

[linney]

Test your machine from Safe Mode to see what happens.

If the fault disappears, try the next logical step.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH