We have a historical website that, among other things, serves up recordings of personal interviews (in MP3 format). The filenames for these files are similar to this:
f2001-1a.mp3
Our computers all run Windows XP (SP 1, w/ IE6 SP1) and either Windows Media Player 8 or 9. Sometimes when a user tries to listen to a sound file from the site (by clicking on the link), they get an error that the file "f2001-1a[1].mp3" (for example) could not be found. I've checked their Temporary Internet Files, and the file "f2001-1a.mp3" is there and plays fine. When they save the file to their computer instead of listening directly from the site, the file downloads and works fine when opened via Windows Explorer.
This doesn't happen to all users, but for the users it does affect, it follows them to any computer they use (we use roaming profiles). The website is on an NT 4 server using IIS 4 and ColdFusion Server 5, and has had no other problems like this in the past (though it hasn't hosted audio files before).
What causes the extra "[1]" to be appended to the filename? Is that what is causing the problem, and is there any way to fix it? Thanks!
f2001-1a.mp3
Our computers all run Windows XP (SP 1, w/ IE6 SP1) and either Windows Media Player 8 or 9. Sometimes when a user tries to listen to a sound file from the site (by clicking on the link), they get an error that the file "f2001-1a[1].mp3" (for example) could not be found. I've checked their Temporary Internet Files, and the file "f2001-1a.mp3" is there and plays fine. When they save the file to their computer instead of listening directly from the site, the file downloads and works fine when opened via Windows Explorer.
This doesn't happen to all users, but for the users it does affect, it follows them to any computer they use (we use roaming profiles). The website is on an NT 4 server using IIS 4 and ColdFusion Server 5, and has had no other problems like this in the past (though it hasn't hosted audio files before).
What causes the extra "[1]" to be appended to the filename? Is that what is causing the problem, and is there any way to fix it? Thanks!
