IE - send "page by email" produces garbled results

[littlealvin]

Have have multiple computers, windows operating systems, and different versions of IE and Outlook all doing the same thing. When someone opens up a word doc or excel sheet from our corporate intranet; instead of saving it, editing it and attaching it to an email they like to fill it out first while its still open in IE and then choose the File > Send > Page by Email. When they do this their version of Outlook will open up a newly composed email and attach the file as an .htm file. The problem is that when they send it, the receipient of the email opens it only to find that it looks like HTML code instead of anything that resembles the original document. Does anyone know the cure for this? (and please don't say to just simply work around the issue like saving it as something else ahead of time because that is simply not an option in our executive environment). Any help?

 

[BillyRayPreachersSon]

please don't say to just simply work around the issue like saving it as something else ahead of time because that is simply not an option in our executive environment

Yes it is - you've just decided you don't like it - probably because you think executives are too busy / important to learn something new.

Sometimes the most obvious answers are the right ones.

Dan

Coedit Limited - Delivering standards compliant, accessible web solutions

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[Diancecht]

Executive environment or execution environment?

Right click the attachment and open it with IE.

Cheers,
Dian

 

[littlealvin]

BillyRayPreachersSon, I agree but unfortunately when your paid to solve problems instead of working around them it very hard to tell managment to simply ignore what appears to be a bug with the Microsoft software and work around the issue. We do have them working around the issue for now but they have made it a priority that I solve this issue. I have to belive that if Microsoft gave us the ability to "send" > "page by email" then this product DOES actually work in some environments. I just can't get it to work in mine. We may have to call Microsoft at some point but I thought I would choose forums channels first.

Diancecht, the attachment DOES open in IE but still produces garbled results.