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IE - send "page by email" produces garbled results

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Nov 8, 2004
23
US
We have multiple computers, windows operating systems, and different versions of IE and Outlook all doing the same thing. When someone opens up a word doc or excel sheet from our corporate intranet; instead of saving it, editing it and attaching it to an email they like to fill it out first while its still open in IE and then choose the File > Send > Page by Email. When they do this their version of Outlook will open up a newly composed email and attach the file as an .htm file. The problem is that when they send it, the receipient of the email opens it only to find that it looks like HTML code instead of anything that resembles the original document. Does anyone know the cure for this? (and please don't say to just simply work around the issue like saving it as something else ahead of time because that is simply not an option in our executive environment). Any help?
 
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