IE "Page cannot be displayed" for ebay and hotmail

[maverick964uk]

Hi,

been using broadband fine then I changed ISP and also went for a wireless home network.

Everything works fine except I cannot get on to the ebay and hotmail websites.

I have checked the wireless router for firewall settings plus XP home as well. Like I said it was ok before this new setup went in.

I also stopped mcafee security centre which made no difference.

The ISP recommended changing the MTU to 1400. I know this is a TCP setting but not sure what this will do.

I did download drTCP but didnt really know what to do with it.

Rather puzzled !!!

thanks
Mike

 

[bcastner]

. Is the MTU change a guess by your ISP or a requirement? In any case, run DrTCP. Select your ethernet adapter, and at the lower right type in the 1400 value for MTU. Save the changes, exit, and restart the computer for the changes to take effect.

. There are other non-MTU reasons for issues accessing secure sites:

http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

http://support.microsoft.com/default.aspx?scid=kb;en-us;813951

http://support.microsoft.com/default.aspx?scid=kb;en-us;821814

http://support.microsoft.com/default.aspx?kbid=870700&product=windowsxpsp2

http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

 

[bcastner]

I should not that the most frequent reason for this issue is that the computer clock is wrong.

 

[maverick964uk]

Hi,

changing MTU to 1400 using DrTCP sorted the problem.
It must be something on the wireless gateway as I connected my laptop to there network and I had the same problem too.

When I connected back to my wireless network it was fine.

thanks for your help.

Regards,
Mike