IE pops out 50 something windows when clicking on email's hyperlink

[ABAMOTO]

Dear all:
something weird has happend to my computer. When I clicked on any email hyperlink, my IE windows would have like over 50 pops up windows and my computer basically just freezes there.

Has anyone encounter such problem? I am aware that in my registry, my "HKEY\CLASSES_ROOT\mailto" can't be opened... I think my registry file is probably corrupted... I searched on google but could not find a repair on that registry file...I think that may have associated with my email hyperlink problem...

Does anyone know how to fix? Thank you very much -)

 

[franklin97355]

Run virus and spyware on the computer before you try anything else. What are the popups (what do they say)?

 

[ABAMOTO]

The popups are blank IE windows.

I searched through google and found that I first needed to assign permission to mailto registry key, and then I can assign mail client a new program.

I have tried that and now the popups are gone. However, right now it gives me an error message saying "default mail client is not properly installed...". And the info I got from google is not helping me fix that.

I am using firefox browser as my main browser.. could there be a problem w/ firefox browser installed? Because under my firefox browser, all email hyperlinks seem to be disabled....

 

[ABAMOTO]

ALRIGHT GUYS
I found the solution.
According to some people's reply, it seems to be a URL Protocol string key absence that causes this problem. However, more tricky is how to set the URL Protocol string key correctly.

*** This is one temporary hotfix for using Outlook as Email editor for mailto: hyperlink ***

1) Log on as Administrator
2) go to regedit -> HKEY_CLASSES_ROOT\mailto
3) right click and check the permission, Administrator should be there with "special permission" (not sure whether Full Control permission would be alright here). If any Administrators group or local users are not listed on the permission list, you need to add them and grant them with at least the same access as Administrator (Special permisson or beyond). I tried Read only for groups other than Administrator and SYSTEM and that did not fix the problem.

4) Now log on as your other local user account, open IE and go to Tools -> Internet Option -> Programs.
5) Select Email to an alternative email client, press apply, and then switch back to your preferred email client. Registry keys would be set up now.
6) Now if you go rededit -> HKEY\CLASSES_ROOT\mailto, the local user should be able to see all contents and you will notice a "URL Protocol" string key is created. Furthermore, a shell folder is created with the command to open your default Email editor.

So far this is the quick fix I found out. However, I am not expert in registry key, so I do not know what side effect it may bring.

Any other feedbacks are welcome =)