IE not loading any pages

[tstormchaser]

Got my parents a laptop for Xmas. Emachine running XP home. I loaded up all the latest Microsoft stuff up to and including Service Pak 2. They are using Verizon DSL with a wireless router connecting to this laptop. When they boot the laptop up it shows a good wireless connection and they have a connection to Verizon DSL(11.0 mbs). They are able to get to 1 or 2 websites before they start getting DNS errors pages. At this point they can't get to any other websites unless they reboot and start all over again. I know their connection must be good because I had them load VNC and I can connect to their machine without any problems so they must have a good connection. Any ideas why IE is having problems after a couple of minutes of connection? They have also already downloaded spysweeper and antivirus software and all is clean. Any help would be greatly appreciated.

 

[bcastner]

For PPoE DSL connections it is critical that the MTU value be set appropriately. 1492 is the most common value for ADSL, and is used by Verizon.

. If available, set the wireless router MTU value to 1492

. Use DrTCP to adjust your wireless adapter's MTU value to 1492:

http://www.dslreports.com/drtcp

Some discussion of the issue:

http://www.annoyances.org/exec/show/article04-107

http://support.microsoft.com/default.aspx?scid=KB;en-us;283165&;

http://support.microsoft.com/default.aspx?scid=kb;en-us;319661

 

[linney]

How to troubleshoot wireless network connections in Windows XP

http://support.microsoft.com/kb/313242/EN-US/?FR=1

Wireless Network Adapter Intermittently Loses Its Connection to the Server

http://support.microsoft.com/default.aspx?scid=kb;en-us;821400&FR=1&PA=1&SD=HSCH

http://www.dslreports.com/forum/remark,11376553~mode=flat

http://groups.google.com/groups?sourceid=navclient&ie=UTF-8&q=Wireless+access+problem+since+SP2

 

[bcastner]

Also, see the XP SP2 specific section in this faq779-4625