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IE does not display some sites properly - only 1 pc

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csutton

csutton

Programmer
Dec 27, 2000
213
US
Hey all,

I go to I have 2 computers. The desktop displays the page fine, without any problems. On my laptop, the page is formatted all wrong. The page is supposed to be tabs and the information under each tab. On my display, the tabs filter onto a second row, and the different sections do not align in any real manner. I recently reformatted the computer, and it still displays them. I am guessing it is something in the version of IE (6.0 w/SP2) that Dell ships with laptops (or this particular model anyway) since right out of the box I have this problem. I have tried Windows updates, and still no go.

I'm really stuck as I'm not sure where to proceed next. I can try reinstalling SP2 I guess, if that is recommended otherwise is there a DLL that deals with formatting that could be messed up?

thanks
Chris
 
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Have you checked to make sure your browser settings are identical?
 
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Yes, I checked Tools -> Internet Options -> Advanced tab and they match 1 for 1. I reinstalled Windows XP SP2 w/o change. Its just the weirdest thing and its just a little annoying.
 
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I have a feeling it could be the resolution on the laptop. As laptops generally have a lot higher of resolution then the desktops. Might not be it but worth a shot. Adjust it a bit differently see if it helps. Like I said might not be it but worth a shot.
 
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Excellent suggestion, but that did not make any difference. I wish I could attach a screen shot on here to show it. If you go to the staples website, you'll see a box for specials, etc. that box at the bottom of the page instead of on the right.. Plus the other sections are messed up ..

Thanks again.
 
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do this sfc /scannow and run the windows file protection program restart the computer once it finishes and have your window xp handy just in case you need it.


good luck

Some people make things happen, some people watch things happen, while others wonder what happened.
 
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Can you check to see if the laptop has dual monitors enabled?

I have seen some weird issues when user's actually have 2 physical monitors and/or when they have a laptop and periodically plug it into a docking station or external monitor.

-- Jason
"It's Just Ones and Zeros
 
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Only 1 monitor and as far as the sfc command, since this is a new install with very little installed, I don't think that'll do anything.

It just seems to be the way IE came from Dell... Its only some sites, but cannot pinpoint the difference between ones that work and ones that don't..
 
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trust me on that try it anyways sfc /scannow it might not work but your issue is caused by corrupted files inside IE. i have had this problem b4 and if that de=oesn't work do a clean install of ie6sp1 from


Some people make things happen, some people watch things happen, while others wonder what happened.
 
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or you can also reregister all ie dll files.

click start>run>type " iexplorer /rereg" and restart computer.

Some people make things happen, some people watch things happen, while others wonder what happened.
 
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Cupid, thanks for the suggestions, but they did not work either. I suspected they wouldn't simply because I believe the version of Windows that shipped with the laptop (and its preinstalled .. dell doesn't send a CD any more with the OS) is the culprit... I did try to reinstall SP1 of IE, but it tells me that I have a later version installed (again, which came pre-installed). The only other thing I guess I can do it a windows refresh and see what happens.. maybe I'll do that if no one else has any other ideas..

Thanks...
 
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From looking at the source of the various sites, it seems the sites that start with:


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "
<html xmlns=" xml:lang="en" lang="en">


are the ones with the problems. Atleast its a start to the solution I guess...
 
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Please read the information below as i believe it might help you in some way


An ActiveX control doesn't run properly
If a Web page is not displayed properly, an ActiveX control might not have loaded or might be out-of-date. The following procedure helps you determine whether an ActiveX control is the cause of the problem.

To determine whether an ActiveX control may not have loaded or may be out-of-date

1.
On the Internet Explorer View menu, click Source.

2.
Look for source code similar to the following code:

<OBJECT ID=NewsBrowser WIDTH=92 HEIGHT=244 BORDER=0
STANDBY="Click here for help installing MSNBC News Menu"
CLASSID=CLSID:2FF18E10-DE11-11d1-8161-00A0C90DD90C
CODEBASE=/download/nm0713.cab#Version=3,0,0713,0>

This source code indicates that the MSNBC NewsBrowser is an ActiveX control by listing the CLASSID (CLSID) where it is stored in the registry under HKCR\CLSID. It also lists the CODEBASE, which indicates where to retrieve the .cab file for installing the control and the version that it currently needs.

The control is loaded from the Downloaded Program Items folder. This process is not visible to the user. If the control cannot be loaded from this folder, Internet Explorer tries to download the control from the CODEBASE. If the control is corrupted, it might not load and will not display the proper control needed to view the Web page properly.


After you check the source code to determine whether an ActiveX control might not have loaded or might be out-of-date, update the control, if necessary.

To update the ActiveX control

1.
On the Tools menu, click Internet Options.

2.
In the Temporary Internet Files area, click Settings.

3.
To view the ActiveX control installed on the computer, click View Objects.

4.
Right-click the ActiveX control, and then click Update.

If you are not sure which control in the Downloaded Program Files folder is associated with the control identified in the source code, you can check the registry under HKCR\CLSID\<clsid number that is listed in the source>. Click the number, and it will list the name of the control at that registry key.

5.
Try to view the Web page.

6.
If the Web page is still not being displayed correctly, repeat steps 1 through 3, right-click the ActiveX control, and then click Remove.

7.
Try to view the Web page again. Internet Explorer should automatically reinstall the control based on the CODEBASE information.


You cannot connect to the Internet because the proxy server configuration is not working
Your organization might use a proxy server on a local area network (LAN) to connect to the Internet. A proxy server acts as a gateway for the computers on the network to access the Internet. A proxy server does not prevent other people on the Internet from accessing your network—a firewall can serve this purpose.

To successfully connect to the Internet, you must correctly configure Internet Explorer to use your proxy server. If Internet Explorer is configured for your proxy server but you cannot connect to the Internet, complete the troubleshooting steps described in the following sections.

Step 1: Verify the proxy server address.
If you configured the settings for the proxy server manually within the browser, verify the proxy server address.

To verify your proxy server address

1.
On the Tools menu, click Internet Options, and then click the Connections tab.

2.
Click Settings or LAN Settings.

3.
In the Proxy server area, verify the address.


Step 2: Verify that automatic detection and automatic configuration are enabled within the browser.
If you are using automatic detection and automatic configuration, the Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) servers should automatically detect and configure the browser's proxy settings on a per-connection basis. Verify that automatic detection and automatic configuration are enabled within the browser. Your DHCP server must support the DHCPINFORM message; otherwise, use DNS.

To verify that automatic detection and automatic configuration are enabled

1.
On the Tools menu, click Internet Options, and then click the Connections tab.

2.
Click Settings or LAN Settings.

3.
In the Automatic configuration area, verify that the Automatically detect settings check box is selected.

Note that automatic detection is enabled by default for LAN connections and disabled by default for RAS connections. For more information about automatic detection and automatic configuration, see "Using Automatic Configuration, Automatic Proxy, and Automatic Detection" in this Resource Kit. For more information about setting up DHCP and DNS servers for automatic detection and automatic configuration, see "Setting Up Servers" in this Resource Kit.


If you determine that automatic detection and automatic configuration are configured correctly and the proxy server detection still fails, click Detect my network settings on the error dialog box to attempt the proxy server detection again.



I found this information at this site please take a look as it might help you resolve your issue.




Some people make things happen, some people watch things happen, while others wonder what happened.
 
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sorry i copied too much just follow steps up to #7. then it is going into something else.
sorry about that. well i hope it helps take care.

Some people make things happen, some people watch things happen, while others wonder what happened.
 
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I tried the above..nothing different.. staples doesn't use any activex from what i can tell, so that doesn't seem to be the problem. I removed a bunch of hotfixes trying to narrow down maybe one of them, and no change. I give up.. I switched FireFox now... thanks anyway for your help...
 
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I have after making many google searches, finally solved this problem. I just had my dell delivered and when I found out that IE was not displaying some webpages correctly, I was a little unsettled. So I did some research and actually came accross the solution on accident. I know the solution sounds crazy but here goes.

The reason for the Webpages not displaying properly is because of a Factory Default, that is set before you purchase your laptop. (Only found this problem when working with laptops). Becasue of the resolution and the clarity that most laptops come with the video drivers are not set correctly to display 100% Clarity, in fact the factory default makes your display loose quality within webpages. You may find that images within IE look a little fuzzy along with the text.

Solution:
Right click on your Desktop and Select > Properties
then select the Settings Tab
click on the Advanced button

On the window that opens make sure that the General Tab is selected

The Solution I found was that my display was showing "Large Size (120 DPI)"

FIX: Switch to "Normal Size(96 DPI) and apply these settings.

Once this is done, restart your computer. The settings will not just apply automatically. Restart is required.

Hope this helps, Cheers

 
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